Refund Policy

At BA3 Digital Marketing, we value your satisfaction and aim to provide exceptional services. Our refund policy is designed to ensure fairness and transparency in our transactions. Please read the following guidelines carefully to understand our refund process: 

1. Refund Eligibility:

Our services are eligible for a refund within 30 days from the date of purchase. 

To be eligible, the service must be in its original condition and not have been used or altered in any way. 

Refunds are not applicable for services that have been customized or personalized based on client specifications.

2. Refund Procedure:

To initiate a refund request, please contact our customer support team via email at contact@ba3digitalmarketing.com or through our website’s contact form. 

Provide your order details, including the invoice number and reason for the refund request. 

Our team will review your request and respond within 2 business days with further instructions. 

3. Refund Approval:

Refunds are subject to approval based on the reason provided and compliance with our refund policy. 

If your refund request is approved, we will process the refund within 7-10 business days. 

Refunds will be issued using the original method of payment unless otherwise specified. 

4. Non-Refundable Items:

Certain services, such as consultations, audits, and customized solutions, are non-refundable once delivered. 

Digital products, including downloadable resources and templates, are also non-refundable due to their instant accessibility. 

5. Cancellation Policy:

Clients may cancel ongoing services at any time by providing written notice to our team. 

Cancellations may be subject to fees for work already completed or scheduled. 

6. Exceptional Circumstances:

In cases of dissatisfaction or unforeseen issues, we encourage clients to reach out to us promptly. 

We are committed to finding mutually satisfactory resolutions and may offer alternatives such as service credits or adjustments. 

7. Customer Support:

Our customer support team is available during business hours to assist with refund inquiries and related concerns. 

We strive to provide timely and courteous assistance to ensure a positive experience for our clients. 

8. Policy Updates:

BA3 Digital Marketing reserves the right to modify or update this refund policy as needed. 

Any changes will be communicated through our website and may require acceptance from clients for continued services. 

Contact Us:

If you have any questions or require further clarification regarding our refund policy, please don’t hesitate to reach out to us. Our customer support team is here to assist you and ensure your satisfaction. 

Thank you for choosing BA3 Digital Marketing. 

BA3 Digital Marketing 

Email: contact@ba3digitalmarketing.com 

Phone: +1 (317) 383-0303 

Address: 14074 Trade Center Dr #232, Fishers, IN 46038 

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